Pennsylvania Association of

Community Health Centers

Supporting Pennsylvania's health centers in increasing access to quality primary health care for all

Medical Team Meeting Image

PACHC supports navigators, certified application counselors and other in-person patient enrollment assisters currently employed by Pennsylvania’s FQHCs, FQHC Look-Alikes, Rural Health Clinics and other mission-like organizations. We can help you help patients and consumers navigate the enrollment process of Medicaid, CHIP, Medicare Extra Help/Buy-In and the Health Insurance Marketplace.

We offer:

  • State-specific training and technical assistance to support health center-based navigators and certified application counselors
  • Training and technical assistance to health center-based enrollment assisters on effective inreach and outreach strategies
  • Coordination of opportunities for sharing of best practices
  • A quality assurance system to validate that guidance is given in a fair, accurate, impartial and culturally sensitive manner
  • Through central coordination of efforts across the state’s health centers, the ablility to provide a comprehensive picture of enrollment efforts and outcomes, effective inreach and outreach strategies, and the effectiveness of a coordinated, connected and networked approach using trusted community organizations with strong ties to eligible populations.

Outreach and Enrollment Peer Networking Group Meets Monthly

August 26

PACHC is the 2019-2020 Navigator Grantee from the Pennsylvania Health Insurance Exchange

Navigator/CAC Resources:

SBIRT Substance Use Disorders and Enrollment Assistance Powerpoint and Recording

Navigator Resource Guide – Center on Health Insurance Reforms

Marketplace Tax Tool

Short Term Health Insurance Plans

SUD/OUD Navigating Substance Use Disorders and Health Insurance PowerPoint and Recording

Consumer Health Insurance Literacy

Know Your Rights Consumer Videos

June 2020 ACA Final Rule

SUD and Difficult Navigator Situations PowerPoint

SUD and Difficult Navigator Situations Audio Recording

Medicare Resources:

Paper Application for MSP Program

Online Application for LIS (Extra Help) - Screenshots 


    1. LIS/MSP Training Presentation
    2. STARS Assister Training
    3. Job Aid/Reference Sheet
    4. Screening Worksheet
    5. Beneficiary Contact Form
    6. Media Outreach and Education Form

Medicare Supplement Plan vs. Medicare Advantage Plan

PACE Program

2020 Marketplace Insurer Plan Information

PA Checkbook Plan Comparison Tool

Ambetter                     Capital Blue Cross                Geisinger Health Plan

Highmark                   IBX                       OSCAR              UPMC

Our Partners

Learn more about our partners by clicking the images below.