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July 9, 2019 Outreach and Enrollment News

Author: Amanda Tekely/Wednesday, July 10, 2019/Categories: Outreach News

2019 Assister Certification Training to "Go-Dark"

The 2019 Assister Certification Training that is hosted on the Marketplace Learning Management System (MLMS), will be taken offline at 6:00 pm ET on Monday July 15, 2019.  During this "go-dark" period, Navigators and certified application counselors (CACs) will not be able to access the training.  The 2020 Assister Certification Training will be available later this summer. Assisters who need to take the current training before the 2020 training is available should complete the 2019 Assister Certification training before July 15.


Consumers Losing Tax Credits

The requirement to reconcile payments of the Advance Premium Tax Credit (APTC), or failure to do so, is causing an influx of calls to our Navigators and certified application counselors (CACs) statewide.  Some consumers are receiving notices that their 2019 APTC has been terminated due to failure to reconcile 2017 APTCs with IRS Form 8962.  The premium tax credit helps pay premiums for health insurance purchased from the Marketplace. This is what consumers need to know:


  • Tax filers must attach Form 8962 to their federal tax return to reconcile the APTC each year 
  • Information for the 8962 can be found on the 1095A Form provided by the Health Insurance Marketplace to consumers by Jan. 31 of each year
  • If consumers already filed their tax return for the year in question, they need to file a 1040X Amended US Individual Income Tax return with the corresponding 8962

Only one notice will be sent from the Marketplace 


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