The Assister Database is designed for Certified Navigators and Certified Application Counselors (CACs) to input Marketplace data. The purpose of this web-based data collection instrument is for reporting, tracking, trend identification, analysis and benchmarking purposes; to support central coordination of the efforts across the state's Community Health Centers and a comprehensive picture of enrollment efforts and outcomes, effective inreach and outreach strategies, and the effectiveness of a coordinated, connected and networked approach using trusted community organizations with strong ties to eligible populations and to other organizations in the communities served. Questions concerning the database and how to log on, should be directed to Tia Whitaker.
PACHC and its network of Community Health Centers are available to assist you in navigating and enrolling in the Health Insurance Marketplace, Medicaid, Medicare and CHIP. Certified Navigators and Certified Application Counselors are available throughout Pennsylvania to help you enroll in these programs. Download our list of enrollment assisters or look for assistance by your location on our find a health center page. If you have additional questions or need further assistance, please contact us at 1-866-944-2273.
PACHC hosts a highly interactive health center-based monthly call that provides a platform for assisters to get the most recent outreach and enrollment news, updates and best practices as well as help identify issues and provide resolutions.
Upcoming Monthly Assister Calls (all are held 10:00 am – 11:00 am):
Call-In Number: 1-800-220-9875; Participant Code, 15072594