Pennsylvania Association of

Community Health Centers

Supporting Pennsylvania's health centers in increasing access to quality primary health care for all

Medical Team Meeting Image

PACHC supports navigators, certified application counselors and other in-person patient enrollment assisters currently employed by Pennsylvania’s FQHCs, FQHC Look-Alikes, and Rural Health Clinics. We can help you help patients and consumers navigate the enrollment process of Medicaid, CHIP and the Health Insurance Marketplace.

We offer:

  • State-specific training and technical assistance to support health center-based navigators and certified application counselors
  • Training and technical assistance to health center-based enrollment assisters on effective inreach and outreach strategies
  • Coordination of opportunities for sharing of best practices
  • A quality assurance system to validate that guidance is given in a fair, accurate, impartial and culturally sensitive manner
  • Through central coordination of efforts across the state’s health centers, the ablility to provide a comprehensive picture of enrollment efforts and outcomes, effective inreach and outreach strategies, and the effectiveness of a coordinated, connected and networked approach using trusted community organizations with strong ties to eligible populations.

Outreach and Enrollment Peer Networking Group - Coming Soon

PACHC is a 2018-2019 Health Insurance Navigator Grantee from the Centers for Medicare and Medicaid Services.


Insurance Department Open Enrollment Materials and Videos

Young Invincibles OE6 Partner Toolkit

Community Catalyst Outreach Hub

2019 Navigator and CAC Certification Training

Medicare Pre-Application

Navigator Resource Guide – Center on Health Insurance Reforms

Marketplace Tax Tool

Commissioner Altman Testifies on State-based Marketplace

2019 Outreach and Enrollment Regional Training Presentations


King of Prussia 

Community HealthChoices (SE)

You are the Face - Customer Service

Cranberry Township

Community HealthChoices (SW)

The Ins and Outs of Customer Service - Going from Good to Great!

2019 Marketplace Insurer Plan Information

Ambetter (Centene)

Capital Blue Cross



Independence Blue Cross


Our Partners

Learn more about our partners by clicking the images below.