Pennsylvania Association of

Community Health Centers

Supporting Pennsylvania's health centers in increasing access to quality primary health care for all

Health Centers Can Help You Navigate the Enrollment Process

PACHC, with the support of key partners, is committed to providing technical assistance and resources in a "lead navigator" capacity. 

PACHC supports navigators, certified application counselors and other in-person patient enrollment assisters currently employed by Pennsylvania’s FQHCs, FQHC Look-Alikes, and Rural Health Clinics. We can help you navigate the enrollment process of Medicaid, CHIP and the Health Insurance Marketplace.

Our goals are:

  • State-specific training and technical assistance to support health center-based navigators and certified application counselors
  • Training and technical assistance to health center-based enrollment assisters on effective inreach and outreach strategies
  • Coordinate opportunities for sharing of best practices
  • Develop a quality assurance system to validate that guidance is given in a fair, accurate, impartial and culturally sensitive manner
  • Provide a central, standard web-based HIPAA compliant data collection instrument for reporting, tracking, trend identification and benchmarking purposes
  • Through central coordination of efforts across the state’s health centers, be able to provide a comprehensive picture of enrollment efforts and outcomes, effective inreach and outreach strategies, and the effectiveness of a coordinated, connected and networked approach using trusted community organizations with strong ties to eligible populations.

Outreach and Enrollment Peer Networking Group - Coming Soon

PACHC is a 2017-2018 Health Insurance Navigator Grantee from the Centers for Medicare and Medicaid Services.

Learn more about our partners by clicking the images below.