Pennsylvania Association of

Community Health Centers

Supporting Pennsylvania's health centers in increasing access to quality primary health care for all

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Friday, August 11, 2017

Aug. 11 Outreach and Enrollment News

The Changing Marketplace Insurer Landscape

While the battle to keep the ACA intact is certainly not over, the Centers for Medicare & Medicaid Services (CMS) has published promising news.   According to the County by County Analysis of Current Projected Insurer Participation in the Health Insurance Exchanges, as of August 23, 2017, only one county in the entire country is projected to have no insurance carriers down from 40 counties just last month. 47% of counties are projected to have one carrier.  While only one carrier may be available, several of these counties will have more than one plan/option available for consumers.  Capital Blue Cross, Highmark, Geisinger, UPMC and Independence Blue Cross filed rates with the PA Insurance Department to participate in the individual market for 2018 covering the entire state.  Those carriers, along with Aetna and UnitedHealthcare, submitted rates for the Small Group Market as well. 


What Are Your Plans for OE5?

Join us for our monthly Assister Networking Call on Wednesday, Aug. 30, from 10:00 - 11:00 am. Call-in number: 1-800-220-9875; Participant code, 15072594#.   With a shortened enrollment period, assisters must be strategic in their outreach, education and enrollment strategies.  We will be discussing our current political environment and what each assister should focus on to make the most of the shortened enrollment period. 


Have a New Health Center Enrollment Site?

Be sure your health center enrollment site is listed on  Thousands of Pennsylvanians will need assisters to help with the enrollment process and will need guidance through the coverage to care process.  Make sure your sites are listed on  Click to find your health center.  To add or update an enrollment site, click here


Tips to Help Complete Your 2018 Assister Certification

The Centers for Medicare & Medicaid Services (CMS) issued guidance on Aug. 22 to help assisters complete the 2018 Navigator and Certified Application Counselor curriculum.  There are several training curriculums offered this year including some optional courses.  Some important pointers:

  • You must turn pop-up blockers off completely and not just for a particular training instance, or when a message appears to prevent receiving an error message. This includes when you log-off and then return later. Pop-up blockers need to be completely disabled to account for blockers that work in the background (behind the scenes) while you are in a given course, or taking an exam. You should change (disable) the pop-up settings allowed on all pages.
  • If you are having time out issues, make sure you go back to the CMS portal every 12-15 minutes during the training so that the system does not log you out for inactivity.
For additional training resources or questions, visit the CMS Marketplace Technical Assistance and Training website
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