Pennsylvania Association of

Community Health Centers

Supporting Pennsylvania's health centers in increasing access to quality primary health care for all

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Friday, November 02, 2018

Nov. 2, 2018 Outreach and Enrollment News

Health Centers Getting the Word Out on Open Enrollment

Health centers across Pennsylvania are working to ensure that individuals get the help they need to sign up for coverage during open enrollment. Some examples:

  • Family First Health  . The health center is offering free group enrollment sessions during open enrollment to help individuals navigate the Health Insurance Marketplace in York, Gettysburg and Hanover. Spanish assistance will be available.
  • Neighborhood Health Centers of the Lehigh Valley The health center is combining a registration event with a health fair with free screenings and flu shots on Nov. 10 at the Allentown Public Library.

Navigator Hub 

Check out our help and resource section on PACHC's webpage entitled, Outreach and Enrollment Navigator Hub. This resource page will keep enrollment assisters, both Navigators and certified application counselors (CACs) up-to-date on information and materials for Open Enrollment and beyond. Links to Marketplace insurer webinar presentations, FAQs and sharable videos are available. If you have questions or need additional information, contact Tia Whitaker, statewide director, outreach and enrollment.


New Feature on

On Find Local Help, there is a button, Help on Demand, that allows a consumer to be contacted by an agent or broker. The Help on Demand button allows consumers to request real-time assistance from available Marketplace-registered agents and brokers in their area. The Help on Demand button went live last open enrollment (OE 5) and is available year-round. This was discussed in Week 1 of the Assister Readiness Webinar Series.


Open Enrollment - Nov. 1 to Dec. 15, 2018

The Health Insurance Marketplace opened after scheduled maintenance on Nov. 1.  Consumers are now able to log in, create accounts, select plans and make their first premium payment.  Insurers are offering a variety of plans, some with expanded options. The message to consumers is "Shop, Shop, Shop.  Shop now. Review networks and compare." 

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PACHC Highlights

2018 UDS Training

Event date: 12/12/2018 7:30 AM - 4:30 PM

Our 2018 UDS Training will be held on Wednesday, Dec. 12, 2018 at the Best Western Premier, Central Hotel and Conference Center, 800 E Park Drive, Harrisburg, PA 17111.

Save the Date: BPHC All-Programs Webcast

The next Bureau of Primary Health care (BPHC) All-Programs webcast is scheduled for Tuesday, Nov. 27 from 2:30 - 3:30 pm ET.

We Grieve with Pittsburgh

We are deeply saddened by the senseless acts of violence that continue to plague our nation and, this week, our state and health center community.

Need Health Insurance Help? November 1 begins Open Enrollment for Health Insurance Marketplace

Harrisburg, PA – Open Enrollment for the Health Insurance Marketplace starts Thursday, November 1 and runs through December 15, 2018 with coverage beginning January 1, 2019. 

A One-Stop Resource Shop for Health Centers

Under the direction of the Health Resources and Services Administration (HRSA), NACHC and the 19 other HRSA national cooperative agreement (NCA) entities have developed an online health center resource center.